Vendors

ServiceNow

Enterprise Workflow Automation at Scale

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Expert Solutions

Tailored ServiceNow Solutions

We drive efficiency, automation, and visibility across your organisation with tailored ServiceNow solutions. From ITSM implementations to cross-platform expansion and AMS (Application Management Services), we enable businesses to realise the full value of ServiceNow, faster and more efficiently.

Our global delivery network spans India, LATAM, and Eastern Europe, providing scalable, cost-effective ServiceNow consulting, development, and support across all core modules. Whether you're launching a new instance, extending platform capabilities, or building an offshore support function, we deliver results aligned with your roadmap and business goals.

We accelerate digital transformation with expert-led implementations and expansion projects across key ServiceNow domains:

IT Service Management (ITSM) – Incident, change, and request management
IT Operations Management (ITOM) – Monitoring, event management, and AIOps
IT Asset Management (ITAM) – Lifecycle management, discovery, and compliance
Strategic Portfolio Management (SPM/ITBM) – Project tracking and resource planning
HR Service Delivery (HRSD) – Employee lifecycle support and case management
Customer Service Management (CSM) – Omnichannel support and proactive resolution
Security Operations (SecOps) – Threat intelligence, vulnerability response
Governance, Risk & Compliance (GRC) – Policy, audit, and risk frameworks

We extend platform functionality with custom development, integrations, and performance optimisation.

Expertise includes:

Custom applications and low-code/no-code solutions
Flow Designer and Automation Engine for workflow automation
Integration Hub, REST/SOAP APIs, and third-party connectors
CMDB architecture and optimisation
Service Portal and UI/UX enhancements
Platform upgrades, health checks, and performance tuning

We ensure long-term platform performance with dedicated AMS teams delivering round-the-clock support, continuous enhancements, and user enablement.

AMS services include:

Incident, request, and problem management
Minor enhancements, configuration changes & platform updates
Release & test management
Knowledge management, training, and documentation
SLA-driven delivery with coverage across time zones

AMS support is delivered through offshore and nearshore centres, ensuring agility and cost-efficiency without compromising quality.

We rapidly scale your ServiceNow capability with our blended global delivery models, combining the benefits of onshore alignment with offshore efficiency.

Delivery locations include:

Offshore: India, LATAM
Nearshore: Poland, Romania, Spain
Onshore: UK, Germany, France, Netherlands

We build tailored ServiceNow teams that adapt to your timeline, budget, and governance frameworks.

Benefits

Why Choose Us for ServiceNow Delivery?

Deep domain expertise across ITSM, HRSD, CSM, GRC, and more

Proven capability to build and scale ServiceNow AMS teams

Global access to certified ServiceNow consultants and developers

Flexible engagement models: project-based, managed services, hybrid

Trusted delivery partner for enterprise-grade ServiceNow transformation

Maximise the Value of Your ServiceNow Investment

Whether you’re implementing your first module or expanding enterprise-wide, our ServiceNow experts provide the strategy, talent, and support to help you scale smarter.

Speak to our ServiceNow delivery team to explore how we can support your workflow transformation.